Frequently Asked Questions
Registering and Logging In
How do I register?
From the homepage, click “Request An Account” at the upper right-hand corner of the page. When prompted in the new window, please fill in all information fields so we can get to know your organization better. Once submitted, an email will be generated to Remember Me. You should expect to receive a response via email within one business day. Want an even quicker response? Call us toll-free at 800.587.4470 during regular business hours, Monday through Friday.
What happens when I register?
One of our helpful team members will contact you for more information. We’ll provide a “no commit” quote to lock in your pricing and discount.
Ordering Information
Do you require a deposit?
No deposit is required if you intend to pay in full by credit card at checkout. If you want to be invoiced, Remember Me™ requires a down payment of 50% of your estimated production costs before your yearbook goes to press. You will receive this deposit request several weeks before you submit your order based on your desired delivery date. A final invoice for your account balance will follow the shipment of your completed Yearbooks. Your final payment will be due 20 days from your final invoice date.
Do you accept purchase orders?
Purchase orders can be accepted for verified organizations. Your original contract will need to include verifiable school or organization information. Once a credit check has been completed, your project will be marked for acceptance of a P.O. and invoicing, net 20 days, for the balance of your program. Please get in touch with customer service with any questions.
If I do not finish a project, will I be charged for it?
No. No charges are incurred as long as your project has not been submitted as an order. If an order has been placed and cancellation is requested, you will be responsible for any actual production work completed to the date you canceled the order.
Do I have to commit to a minimum quantity?
Great news! There is no minimum quantity. Your price is determined only by the style of binding you select and the number of pages you want in your book. When you’re ready to print your book, order only what you need. The price per book will never change unless you change the number of pages or elect to add other options.
Can I order more books at a later date?
Yes, because we have no minimum order, you may order more books at a later date. You can even order just one yearbook.
Can I add more pages once I get started?
Yes, the project leader has the authority to add or delete pages. This will affect the price of your yearbook.
Do I have a deadline to meet?
No. You set your own personal deadline based on when you would like to receive your yearbook.
Ordering Information
Does your site work on iPads and Tablets?
Yes. Our site works well on iPads and tablets as well as desktops. Because of screen size, designing pages on a phone is not recommended.
Will I need to download any additional software to use your program?
No, complete functionality is included online. You do not need to have Flash. You will need to have a PDF reader to see a proof.
Is there a limit to the number of photos I can upload?
Currently, there is no limit except for the time you want to spend uploading images or managing a large number of images online. We highly recommend you narrow your image selections prior to uploading. This will save you a great deal of time for uploading and sorting your photos online.